Shipping policy

At Noura Basha, we are committed to delivering your order with care, precision, and efficiency.

Please review our shipping policy below for details on processing times, delivery estimates, and important shipping information.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During collection launches, sales, or peak periods, processing times may be slightly extended.

You will receive a confirmation email once your order has been dispatched.

Shipping Destinations

We currently ship to:

  • Egypt

  • International destinations (selected countries)

If your country is not available at checkout, please contact us at support@nourabasha.com.

Shipping Rates & Delivery Time

Domestic Shipping (Egypt)

  • Delivery time: 2–5 business days

  • Shipping fees: Calculated at checkout

International Shipping

  • Delivery time: 5–10 business days (depending on destination)

  • Shipping fees: Calculated at checkout

Please note that delivery times are estimates and may vary due to customs processing or courier delays beyond our control.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges are not included in the product price or shipping fee.

  • Customers are responsible for paying any additional customs or import charges.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.

Delivery Issues

Please ensure that all shipping details provided at checkout are accurate and complete.

Noura Basha is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Packages marked as delivered by the courier but not received

If you experience any issues with your delivery, contact us within 48 hours of the expected delivery date.

Questions & Support

For any shipping-related inquiries, please contact us at:

Email: info@nourabasha.com
Instagram: @noura.basha_

We are always happy to assist.